At Aegis Family Technologies, Inc. ("Aegis Family," "we," "our," or "us"), we believe that your family's privacy is a fundamental right, not a privilege. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We've written this in plain language because we know legalese is confusing—and that goes against everything we stand for.

1 Information We Collect

Application Information: When you apply for access to Aegis Family, we collect your name, email address, phone number, and the information you provide in your application form (family size, reason for applying, preferred contact time).

Verification Data: During our verification call, we may collect additional information to confirm your identity and ensure our services are appropriate for your needs.

Technical Data: When you use our app, we collect minimal technical information including device type, app version, and crash logs. We do NOT collect location data, browsing history, or any data from your device outside our app.

Payment Information: If you subscribe to Aegis Family, payment processing is handled by our PCI-DSS compliant payment processor. We do not store your credit card details on our servers.

2 How We Use Your Information

We use your information solely for the following purposes:

Processing and reviewing your application for access
Conducting verification calls with prospective members
Providing and maintaining our family protection services
Communicating with you about your account and support requests
Improving our services based on aggregated, anonymized feedback

What we NEVER do: We never sell your data. We never serve targeted advertisements. We never share your information with third parties for marketing purposes.

3 How We Share Your Data

Your trust is paramount. We share your information only in these limited circumstances:

Service Providers: We use trusted third-party services for payment processing and secure data storage. These providers are bound by strict confidentiality agreements.
Legal Requirements: We may disclose information if required by law, court order, or to protect our legal rights.
Family Members: Within your family vault, you control what information is shared among family members.

We do not sell, trade, or otherwise transfer your personal information to outside parties.

4 Data Security

We implement enterprise-grade security measures including:

AES-256 Encryption

Military-grade data encryption

Zero-Knowledge Architecture

We cannot access your data

Secure Infrastructure

SOC 2 certified data centers

Regular Audits

Third-party security testing

5 Your Rights

You have full control over your data. You can:

Access: Request a copy of all personal data we hold about you
Correct: Update or correct any inaccurate information
Delete: Request deletion of your account and all associated data
Export: Download your data in a portable format
Withdraw Consent: Cancel your subscription at any time

To exercise any of these rights, contact us at [email protected].

6 Verification Calls

As part of our private membership process, we conduct verification calls with applicants. During these calls:

Calls are recorded for quality and security purposes (with your consent)
All call recordings are encrypted and stored securely
Recordings are retained for a maximum of 12 months, then permanently deleted
You may request deletion of your call recording at any time

7 Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Privacy Team:

Email: [email protected]

Mail: Aegis Family Technologies, Inc., Attn: Privacy Team, [Address]

We will respond to all privacy-related inquiries within 48 hours.

Privacy Policy